For international buyers:
The website will automatically calculate shipping rates depending on how many pillowcases are added to your cart.
*buyer is responsible for any duties/taxes incurred*
How long will the production period be?
Production may take 2-3 months. This estimate is subject to change based on future holidays, delays etc. Please dm me if you have any questions placing your order. Production progress and announcements can be found on Twitter @konpoteto
What is the delivery time?
The estimated ship out date is April 2024.
Can I change my shipping address?
Please use the contact page or email [email protected] with the following information:
- Your order number
- Your full name
- Your new shipping address
Please note I am unable to make any changes to addresses once the goods begin to ship out
Returns/Exchanges:
Every pillowcase will be quality checked by myself to ensure it meets my standards and has no defects. Please carefully review your items before completing your purchase. Once an item has been purchased, it cannot be returned or exchanged.
What happens if my package gets lost during transit?
Once an order is shipped and a tracking number is provided, any issues or losses that may occur during transit are beyond my control and responsibility. Please contact the carrier for more information in the case your package gets lost.